Legal

Warranty Policy

Last updated: July 2026

90-Day Standard Warranty

Every repair carried out by Wells Electronics Ltd is covered by our standard warranty. This warranty is provided in addition to your statutory rights as a consumer and does not affect them.

  • Covers all parts and labour used in the repair
  • If the same fault reoccurs, we repair again free of charge
  • Starts from the date of return delivery
  • Transferable to new owner if you sell the equipment

What the Warranty Covers

  • Component failure related to the repair performed
  • Solder joint failure
  • Replacement part defects
  • Calibration drift
  • Labour workmanship

What Is Not Covered

  • Physical damage (drops, impacts, liquid ingress)
  • Lamp or laser module failure (these are consumables)
  • Unauthorised modifications after repair
  • Damage from improper installation or operation
  • Normal wear and tear on non-repaired components

Extended Warranty

For customers requiring additional peace of mind, we offer extended warranty coverage:

Complete Protection

45p
per day
£13.69
per month
£164.25
per year (12 months)

Covers all components — not just those we repaired. Includes priority turnaround, free collection & return, annual health check, and technical support.

How to Make a Warranty Claim

  1. Call us on +44 (0)333 006 4327 or email wellselectronicsltd@gmail.com
  2. Quote your repair reference number
  3. Describe the fault symptoms
  4. We will arrange collection within 72 hours
  5. Repair completed within 4-7 working days

If you choose not to proceed after diagnosis, a £45 diagnostic fee applies. All returns are tracked and insured.

Questions About Warranty?

Contact us — we are happy to clarify any aspect of our warranty coverage.

Wells Electronics Ltd
Unit 9 West Moor Park, Yorkshire Way, Doncaster, DN3 3GW
Email: wellselectronicsltd@gmail.com
Phone: +44 (0)333 006 4327